Privacy Policy

At Vetrax Fitness, we respect your privacy. We handle your data with the same care and discipline you put into training your body: with focus, respect, and commitment. 

This Privacy Policy explains what data we collect, why we collect it, and how we protect your information.

What Data Do We Collect?

When you use our webshop or community, we may collect the following information:

  • Personal details: name, address, email address, phone number

  • Order details: products purchased and payment method

  • Account details: if you create a Vetrax Fitness account

  • Website usage: IP address, browser details, and click behavior (via cookies)

Why Do We Use Your Data?

We process your data for:

  • Processing and shipping your order

  • Customer service and support (so we can help you quickly)

  • Improving our webshop and your user experience

  • Marketing & updates (only if you’ve given us permission)

Legal Basis

We always process your data in line with the GDPR (General Data Protection Regulation). That means:

  • Only collecting the data that is strictly necessary

  • Using it only for the purpose for which it was collected

  • Always respecting your rights

Sharing Data

We do not share your data with third parties, except when necessary for:

  • Order shipping (e.g., postal or courier services)

  • Payment processing via a secure payment provider

  • Legal obligations (such as tax regulations)

All our partners operate under strict data processing agreements to safeguard your information.

Cookies

Our webshop uses cookies to make your experience smoother:

  • Functional cookies: essential for the site to work properly

  • Analytical cookies: help us improve the shop

  • Marketing cookies: only if you consent

Security

We take both technical and organizational measures to protect your data, including:

  • SSL encryption (https)

  • Secure payment methods

  • Strict internal access controls

Your Rights

You always have the right to:

  • Access your data

  • Correct your data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing communications

Contact

Vetrax Fitness
Address: Rietmade 8J, 4741DX Hoeven
KVK: 95466169
Email: info@vetrax-fitness.com

At Vetrax Fitness, you are at the core of everything we do—including how we handle your data. Transparent, secure, and with respect.